Must read ! 24 hours operation Lebombo / Ressano Garcia Border Posts

Dear Friend and Colleagues,

 

We are happy to inform you that the Lebombo / Ressano Garcia Border Posts will be operating 24 hours from 13 to 19 April 2017 during the Easter period for Passenger crossings only.  Commercial operating hours will remain the same (08h00 to 22h00).
IF YOU ARE PLANNING ON CROSSING THE LEBOMBO/RESSANO GARCIA BORDER DURING THE EASTER PERIOD, PLEASE TAKE THE TIME TO READ THE INFORMATION BELOW WHICH CAN CONTRIBUTE TO EASING YOU TRAVEL EXPERIENCE
Please note that this period carries the highest volume of holiday, business and tourist travel and due to the volumes, limitations of infrastructure and human resources, queues and congestion are expected over the peak days, so travelers are requested to be patient, and to prepare for this eventuality.
The estimated Peak Periods are as follows:

Peak Dates: Travelers: Flow of Traffic:
12-14 Apr 2017 Miners, Holiday Travelers and Commercial Cargo ZA to MZ
17-19 Apr 2017 Miners, Holiday Travelers and Commercial Cargo MZ to ZA

The increased traffic flow over the peak periods is expected to affect the followings Ports of Entry:

  • Lebombo PoE
  • Oshoek PoE
  • Mahamba PoE
  • Mananga PoE
  • Jeppes Reef PoE

We would like to advise all our readers who will be traveling between South Africa and Mozambique to plan their travel carefully to avoid the long queues.
Requirements for Children Traveling Through South African Ports of Entry:
Where parents are traveling with a child, such parents must produce an unabridged birth certificate of the child reflecting the particulars of both the parents of the child.

The new requirements for children traveling to or from South Africa took effect on 1 June 2015. The requirements are aimed at establishing the principle that all minors require the consent of their parents when traveling into or out of South Africa.
Vehicle Regulations When Crossing All RSA Borders:
The South African Police Service (SAPS) has implemented motor vehicle regulations that came into effect on 1 December 2015 that requires all drivers with South African registered vehicles and other neighboring countries to carry certified documents proving ownership of the vehicle. The driver of the vehicle needs to be in possession of the following documentation:

  • Where the vehicle is owned by the driver, the driver must present a certified copy of vehicle registration / vehicle licence documents at the border posts. The new regulations require the vehicle registration documents to be signed by a commissioner of oaths.
  • Where the vehicle is not owned by the driver and is still being financed by the bank, the driver will require an authorization letter from the financial institution/bank authorizing the driver to take the vehicle out of the country, this letter must indicate the country and dates of travels. The new regulations require the authorization letter to be signed by a commissioner of oaths.
  • Where the vehicle is not owned by the driver but by a company or another person, the driver will require an affidavit from SAPS giving authorization from the financial institution/owner to take the vehicle across the border posts.
  • Where the vehicle is not owned by the driver but by a vehicle rental company, the driver must obtain a border letter from the vehicle rental company authorizing the driver to take the vehicle out of the country. This letter should indicate the country and dates of travels.
  • Proof of vehicle and 3rd party insurance should be included in your documentation.

The Mpumalanga South African Police Service has confirmed that the new measures will be strictly enforced to curb criminal activity between the neighboring countries.

Certification of Documents:

  • You can have copies of original documents certified at any police station, at any time free of charge.
  • You must provide the original documents when requesting to have copies certified. Copies will not be certified if the original documents are not produced for verification.
  • Alternatively, you can have copies certified at the following places:
    • Lawyers or notary public (who are members of a recognized professional body)
    • Actuaries or accountants (who are members of a recognized professional body)
    • Members of the judiciary
    • Directors, managers or company secretaries of a bank or regulated financial services business

Port of Entry Process Flow (ZA):

  • Collect your gate pass from the guard when you enter the border post.
  • After collecting the gate pass, you can now proceed to the next stop at the SAPS canopy. The SAPS officials will ask you for your cars registration forms and they will proceed with their verification checks, if there are no issues, you can now proceed to the main building.
  • At the main building, you need to proceed to the customs counter first to stamp your gate pass. If you have anything to declare like any valuables such as laptops, cameras, etc, kindly inform the customs official and complete the necessary documentation. Make sure that the form is stamped and store it in a safe place as you will require the form on your return to South Africa.
  • You can now proceed to the Immigration counter to stamp your passport and gate pass.
  • You can now proceed to your vehicle and drive towards the entry gate into Mozambique. At the gate you can give the gate pass to the guard and then proceed into Mozambique

Port of Entry Requirements (ZA):

  • All drivers with South African registered vehicles and other neighboring countries to carry certified documents proving ownership of the vehicle
  • Visas are not required by Mozambique passport holders for tourism purposes in South Africa for a stay of no longer than 30 days.
  • As of 24 November 2015, the Department of Home Affairs (DHA) in South Africa will no longer be processing the passports of Mozambican citizens that still make use of the non-machine readable (hand written) passports. Only machine readable passports will be accepted.
  • No person including children will be allowed through the port of entry without a valid passport. Note: as per the new RSA requirements, children will only be allowed to travel through South African Ports of Entry if their parents / guardians are in possession of their unabridged birth certificate.
  • Passports should have at least two unused pages (one full page with both front and back pages blank) when presented for purposes of endorsing a port of entry visa, visa, permanent residence permit or entry or departure stamp. – Department of Home Affairs (DHA).
  • The period of validity of a foreigner’s passport shall not be less than 30 days after the foreigner’s intended date of departure from South Africa. – Department of Home Affairs (DHA).
  • Travelers arriving in South Africa will need to complete a Traveler Card if they have something to declare (this will replace the DA331 form). Drivers of vehicles from non-South African Customs Union (SACU) countries should also complete the Traveler Card.
  • Only original Traveler Cards will be accepted and these will be made available at the arrival and departure points at the border post.
  • Travelers should ensure that they declare all goods in their possession with all necessary documentation such as invoices or proof of purchase. All imported second-hand clothing entering the country needs to be accompanied by a permit from the Department of Trade & Industry and SARS Customs.
  • All valuable items such as motorbikes, cameras and laptops are to be declared at SARS Customs. These items should also be securely stored.
  • If you are bringing valuable goods into the country on a temporary basis (temporary imports), you should also declare those goods on a Travellers Card. A Temporary Importation Permit (called a TIP) will be issued and you may have to pay a provisional deposit, which you will get back if you leave the country with your goods within 6 months.
  • If you are leaving the country temporarily with valuable goods, you may also apply for a Temporary Export Permit on a Traveler Card.
  • No individual is allowed to import or export firearm(s) without a permit
  • No agricultural and animal products including live animals even for personal consumption are allowed to enter the country (RSA) without a permit. Such goods will be detained if permits are not available by Department of Agriculture, Forestry and Fisheries (DAFF).
  • All corpses (bodies of deceased persons) need a permit to enter or exit the country, contact the Mpumalanga Department of Health & Social Services (MDOH & SS) for more information. Note: It is advisable, in special circumstances, to notify the relevant departments at the border post of your arrival time and date in advance so that your crossing will be much easier.
  • Travelers going abroad or coming into the country are only allowed to bring medicine which will last for 30 days if they are in possession of the doctor’s prescription – Department of Health & Social Services (MDOH & SS)
  • People traveling to and from yellow fever countries (e.g. Angola, Congo, Nigeria, etc) must be in possession of a yellow fever certificate – Department of Health & Social Services (INNOCULATION)
  • All RSA permit holders (work or study) are no longer allowed to claim a VAT refund when they export goods. They can only claim on expiry of their permit within 90 days period before their final departure from RSA – VAT Refund Administrators (VRA)

Fiscal Allowances and Exemption for Travelers (ZA):
* Duty Free Allowances:

  • Sporting and Recreational Equipment (International Visitors)
  • Up to 2 litres of wine (adults only)
  • Up to 1 litre of spirits (adults only)
  • Up to 200 cigarettes, 20 cigars & 250g tobacco (adults only)
  • Up to 50ml perfumery & 250ml eau de toilette
  • ** Up to R5000.00 worth of new or used goods

* Goods in excess of these quantities should be declared
** R25000.00 if arriving from Botswana, Lesotho, Namibia or Swaziland.

Prohibited Goods:

  • Habit Forming Drugs
  • Military Weapons
  • Explosives & Fireworks
  • Poisons
  • Cigarettes weighing more than 2KG per 1000
  • Counterfeit Goods

Restricted Goods:

  • Firearms
  • SA Banknotes of more than R25000.00
  • Gold Coins, Stamps & Unprocessed Gold
  • Animals & their Products
  • Plants & their Products
  • Certain types of Medicines
  • Goods not for Personal Use

Mozambique Travel Information (MZ):
The entry of any foreigner in Republic of Mozambique is regulated by law, except foreign nationals from countries with agreements or abolition of visa, any foreigner who wants to enter in Mozambique shall obtain their entry visa in places officially designated.

Entry visas for the Republic of Mozambique can be obtained at the Ministry of Foreign Affairs and Cooperation, the Diplomatic and Consular Missions of the Republic of Mozambique abroad, the Immigration Service and border crossing authorized.

For movement within the country, whether by car or not, it is imperative to have one of following documents:

  • Personal identification (passport, visa or photocopies)
  • Driving license (if driving)
  • Automobile Registration
  • Car insurance valid in the country (You can get it at the border)
  • Temporary import license (it is mandatory for trailers, boats and caravans)

The Civil Police uniform is grey and the Transit Police is blue and white. The Civil Police usually asks to inspect your documents – Passport and visa’s validity or DIRE (If resident alien). If you are stopped by the police, remember that kindness and patience are important.

It is illegal to drink and drive and it is advisable to drive only during the day on rural roads. Possession of car emergency triangles and the use of seat belts are mandatory.

Petrol stations are open 24hrs in cities, however, when driving on secondary roads, it is advisable to ensure that enough fuel is available to reach the destination. The road access to some of the provincial cities depends on the weather; please get much information about the roads which you want to use before you leave.

For more information visit: www.minec.gov.mz
Source: Visit Mozambique Website
Port of Entry Process Flow (MZ):

  • At the entrance of the Mozambique side of the border you will be stopped by a guard and given a gate pass.
  • After you receive the gate pass, you can now proceed to the main building for processing.
  • If you have not yet purchased your compulsory 3rd party insurance, you may do so at one of the insurance offices outside the main building.
  • You can now enter the main building and proceed to the immigration counter to stamp your passport and gate pass.
  • It has been brought to our attention that on some occasions the Mozambique Immigration officials did not stamp all the passports that was presented to them then on your return trip when an official checks your passport and sees that your passport was not stamped then you will be liable for a fine. We advise you to check whether your passport has been stamped before you leave the immigration counter.
  • Once the passports have been stamped, the driver can now proceed to the customs counter where they will hand you a temporary vehicle import form to complete. Enter the required vehicle information on this form and proceed back to the customs counter to verify the information and stamp the form and gate pass. You must store this form in a safe place as you will be required to return it to customs on your return trip through the border. Note: you can also add your valuable items that you wish to declare onto this form in the space provided.
  • You can now proceed to your vehicle. Make sure you request one of the customs officials outside the main building to inspect your vehicle and sign your gate pass before you proceed to the exit of the Mozambique side of the border post. The official might ask you if you have anything to declare, if so they will require you to show them the items and relevant declaration documentation.
  • After the customs official has signed your gate pass, you can now proceed to the exit of the Mozambique side of the border, a guard will stop you at the gate and request the gate pass, the official will allow you to proceed into Mozambique if all the required signatories have stamped/signed the gate pass.

Port of Entry Requirements (MZ):

  • All drivers with Mozambique registered vehicles and other neighboring countries need to carry documentation proving ownership of the vehicle:
    • Where the vehicle is owned by the driver, the driver must present a certified copy of vehicle registration / vehicle license documents at the border posts.
    • Where the vehicle is not owned by the driver and is still being financed by the bank, the driver will require an authorization letter from the financial institution/bank authorizing the driver to take the vehicle out of the country, this letter must indicate the country and dates of travels.
    • Where the vehicle is not owned by the driver but by a company or another person, the driver will require an affidavit from SAPS giving authorization from the financial institution/owner to take the vehicle across the border posts.
    • Where the vehicle is not owned by the driver but by a vehicle rental company, the driver must obtain a border letter from the vehicle rental company authorizing the driver to take the vehicle out of the country. This letter should indicate the country and dates of travels.
    • Proof of vehicle and 3rd party insurance should be included in your documentation.
  • Visas are not required by South African passport holders for tourism purposes in Mozambique for a stay of no longer than 30 days.
  • No individual is allowed to import or export firearm(s) without a permit
  • No person including children will be allowed through the port of entry without a valid passport (at least one page of the passport should be unused)
  • Always make sure that your passport is stamped before leaving the immigration counter.
  • Foreigners entering Mozambique should have a passport valid for 60 days (SADC Countries) after the expiry of the period of the visit. For other countries your passport needs to be valid for six months.
  • First time visitors entering Mozambique will be allowed to apply for a visa at the border provided that their passport is valid for six months after the expiry of the period of the visit, terms and conditions apply.
  • All valuable items such as motorbikes, cameras and laptops are to be declared at Customs. These items should also be securely stored.
  • No agricultural and animal products including live animals even for personal consumption are allowed to enter/exit Mozambique without a permit.
  • No beer is allowed to be imported into Mozambique.
  • Revenue or fees to be paid at Ressano-Garcia POE (Mozambique side) when entering. Note: South African citizens are no longer required to pay the immigration fee and the vehicle temporary import fee when entering into Mozambique.
  • Customs Fees:
    • Goods entering Mozambique are liable for duties / taxes depending on the quantity and quality thereof
  • Compulsory Third Party Liability Insurance for Foreign Vehicles (Can be purchased at the Ressano Garcia Border Post):
    • Motorbike R110.00,
    • Motor Vehicle R220.00,
    • Motor Vehicle towing a Boat, Caravan or Trailer R330.00,
    • Heavy Commercial Vehicles or Busses R550.00 and
    • Trailer for Heavy Commercial Vehicles or Busses R275.00
  • Motor Vehicle pulling a Boat, Caravan or Trailer:
    • Mozambican law requires that if you are towing a trailer, a boat, a caravan, another vehicle or are being towed, the towing vehicle must display a blue and yellow triangle on the front and the vehicle being towed must display the same blue and yellow triangle at the back.
  • Currency:
    • Rands and Meticals are accepted for payment of the above services.
  • NEVER allow any assistance from the runners with completion of forms, this practice is illegal. Do it yourself
  • It is illegal to exchange money at the border.
  • You will require an export permit for any souvenir you purchase in Mozambique that you want to export into South Africa, if you do not have this permit you will be liable for a fine by customs.

Compulsory Third Party Liability Insurance for Foreign Vehicles (MZ):
Third Party insurance is compulsory for traveling to Mozambique.

Pre-purchasing the necessary insurance saves travelers unnecessary delays at the border post, especially during peak hours and holiday period. AA Accredited Sales Agents sell insurance policies that were developed to provide South African registered vehicles entering Mozambique with the necessary Third Party insurance. It provides insurance cover against loss or damage to any Third Party’s property or bodily injury as a result of the driver’s negligence.

Insurance policies can be purchased at any AA Accredited Sales Agent store.

Documents and Information Needed When Applying:

  • A copy of the vehicle’s registration papers.
  • Registration papers of trailer or caravan if you are towing such an item.
  • Personal details of owner including ID number, name, surname and physical address.
  • Insured driver’s details including ID number, name, surname and physical address.
  • Date of entry into Mozambique.

Source: AA South Africa Website
Fiscal Allowances and Exemption for Travelers (MZ):

  1. Allowances:

    Declaration of Travelers:

  • Passengers who:
    • Have nothing in excess of their own personal effects, or the traveler’s Allowances
    • Have no commercial goods; and
    • Have no prohibited or restricted items may a declaration to the effect that they have NOTHING TO DECLARE.
  • Other passengers and all crew members must make a COMPLETE DECLARATION of the goods they are importing.
  • If you are in any doubt make a COMPLETE DECLARATION.

Your declaration may be challenged and your baggage may be selected for examination whichever declaration you make.

Warning: There are HEAVY PENALTIES under customs law for making a FALSE DECLARATION and giving or offering a bribe to a government official.

Traveler’sAllowances:

Individual duty free fiscal allowances are granted month in respect goods imported by travelers which are intended for personal or family use.

  • Tobacco Products: 200 Cigarettes OR 100 Cigarillos OR 50 cigars OR 250 grams of smoking (adults only)
  • Alcoholic Drinks: 1 Litre of spirits AND 2.25 litres of wine (adults only)
  • Perfumes: 50 ml perfumes or 250ml eau de toilette
  • Pharmaceutical Products: Quantity considered reasonable for personal consumption
  • Other Goods: Up to a value of 5000 MT per person (keep your receipts)
  • Extra Fuel: Import taxes are payable when carrying extra fuel.

Notes:
PERSONAL EFFECTS includes those items that you take from home that you reasonably require during your journey, such as clothes, books, tools, camera etc. Returning residents should note this does not include items bought or obtained during the journey.

SEPARATED FROM LUGGAGE refers to objects, artifacts and equipment belonging to a passenger as accompanying or non-accompanying luggage, which do not fit within the established limits. This is subject to payment of customs duties and other taxes.

PROHIBITED OR RESTRICTED ITEMS include narcotic drugs, firearms, weapons, pornographic material, counterfeit goods, plant material and meat products.

2. Exemptions:

The Conditions to Import a Motor Vehicle:

  • Must be a Mozambican national and over 18 years old living abroad for a period beyond one year.
  • TO APPLY FOR DUTIES EXEMPTION, the motor vehicle must be owned by Mozambican citizen for over 180 days in the country of purchase; 80% cut is granted on duties and other obligations if less than 180 days.
  • EXCE:
    • Used status, in which a reduction of 50% of import duties shall be granted.
    • In the event the applicant has more than one vehicle, the duties and other taxes exemption or cut will be granted to one.

PLEASE NOTE: A Mozambican who has lived more than a year abroad on returning permanently to the country benefits from an exemption for all personal goods including furniture, clothing and domestic objects, as soon as the goods show signs of having been used.

Terms:
The fiscal benefits shall be applied within 60 days after authorization to leave abroad. This period can be extended by 30 days.

Goods for which a License is required from the Competent Authorities:

  • Arms, explosive and fireworks: Contact the Ministry of Interior
  • Gold, Silver and platinum in coin or ingot: Contact the Bank of Mozambique
  • Animals, hides, skins or other parts of animals, animals products: Contact the Ministry of Agriculture
  • Plants, rots and tubers: Contact the Ministry of Agriculture
  • Medicines: Contact the Ministry of health

Importation and Exportation of Foreign Currency:

  • The withdrawal of foreign currency funds is limited to the maximum amount of USD 5.000,00 per transaction, and for undertaking of travel arrangements.
  • Amounts up to 10.000,00 MT or USD 5.000,00 (in bills) are not required to be declared when entering or exiting the country.

Visa Requirements (MZ):
Any visitor wishing to visit the country must obtain a visa from the Mozambique consulate or embassy. It is necessary to present a passport, two recent photographs and fill in the respective form.

Visas may also be obtained at the border for a 30 day visit.

Citizens from South Africa, Swaziland, Malawi, Tanzania and Zimbabwe in the base of agreements are exempt of visas.

A temporary import license is required for all vehicles driven by foreign nationals upon entry into the country. Vehicles imported temporarily cannot be sold or lent out and the owners must present temporary import documentation whenever requested.

The visa in Mozambique can be individual or collective:

  • Diplomatic Visa
  • Courtesy Visa
  • Official Visa
  • Residence Visa
  • Touristic Visa
  • Transit Visa
  • Visit Visa
  • Business Visa
  • Student Visa

Mozambique may only be entered via an official border post established for this purpose and foreign citizens are subject to the procedures of immigration authorities and others provided by law. One of the following documents is required to enter Mozambique:

  • A valid passport or similar document for the country and entry visa issued by the Mozambican authorities
  • Other documents accepted in international conventions and agreements to which Mozambique is bound.

Source: Visit Mozambique Website
Top 5 Causes of Accidents on the N4/EN4 Toll Road:

  1. Negligent driving
  2. Burst tyres
  3. Speeding
  4. Losing control of vehicles
  5. Falling asleep/losing concentration

Non-roadworthy vehicles – vehicles in poor mechanical order, those with worn brakes and tires, and deflated or incorrectly inflated tires – are high risk and cause accidents.
During tyre checks on the N4, a high percentage of vehicles have worn tires, deflated or incorrectly inflated tires.
Source: TRAC N4 website
Help Curb Accidents on the N4/EN4:
Some important tips extracted from the TRAC N4 website regarding driver and vehicle safety.

  • Inspect your vehicle carefully before a journey, especially tire condition and pressure, windscreen washers, wiper blades, headlights and indicators;
  • Wear a seatbelt – they can save your life;
  • Observe and obey road rules, markings, warnings and speed signs;
  • Keep to the legal speed limit or best speed for specific conditions;
  • Remain at a safe following distance from the vehicle in front of you;
  • Resist driving when tired because it severely affects concentration and reaction – rest every two hours or 200km; and
  • Drive sober – never drink alcohol before getting behind the wheel.

MCLI requests that all stakeholders take note of the following:

  • A valid Driver’s license is required (All SADC issued and International Driver’s licenses are accepted)
  • Third Party Insurance for travel in Mozambique is compulsory.
  • Your original vehicle registration papers if you own the vehicle or if the vehicle is still financed by the bank, you will require a letter from your bank granting you permission to take the vehicle across the border.
  • A blue and yellow triangle sticker in the front of the vehicle if you are towing any type of trailer.
  • Travelers to Mozambique are required by law to carry a ZA sticker, reflective vest and two red emergency triangles.
  • Never carry anything into South Africa for someone else
  • Keep your passport on you at all times
  • No animals or pets whatsoever are permitted to be carried across the border without a permit.
  • Transport and Passenger operators from South Africa who are moving across the border are required to have permits issued by the Cross-Border Road Transport Agency (CBRTA). Call the CBRTA on +27123481357 and for any complaints or tip-offs relating to corruption, call 0800 000 594.
  • If you smuggle goods and you are caught the officers may seize your vehicle.

PLEASE WORK WITH MCLI AND ITS STAKEHOLDERS TO STAMP OUT CORRUPTION AT OUR BORDER POST! CORRUPTION COSTS YOU MONEY AND TIME AND SEVERELY COMPROMISES THE ABILITY OF TRADE AND INVESTMENT BENEFITS TO BE PASSED ON TO OUR REGION!

  • There are many individuals working on both sides of the border who are passing themselves off as government officials and who offer to complete documentation on behalf of travelers for a fee. These individuals are fraudsters and should be avoided categorically. Please also note that no fees are payable on either side of the border for the completion of documents. If you are unsure please ask for official identification and an official government receipt.
  • Do not use the runners at the border post who offer to speed your thoroughfare and jump the immigration queues for a fee.
  • Important for drivers at all times to carry their drivers license, proof of insurance and vehicle documents for bringing their vehicles back into SA.
  • It is advisable (not a requirement) to obtain an international driver’s license for travel across the border, whether to Mozambique or to South Africa. These are available from the AA and most travel agents.
  • Third party insurance for South African vehicles crossing the border is compulsory and can be obtained from various outlets at the Ressano Garcia border post and at the BP garage on the N4 1km before the Lebombo Border Post. These service providers will also assist with necessary documentation for your trip across the border. In the event of an accident involving a third party, one of the first line of call is to the insurance company.
  • Night-time travelers should be aware of pedestrians and stray animals on the road.
  • Officials at both Ports of Entry, i.e. Lebombo and Ressano Garcia, have requested that travelers do not use their parking spot at the border post as a point to take a refreshment break, as this contributes to the congestion of the facility. It is recommended that you stop for refreshment breaks before or after the Port of Entry.

Other important information to take note of:
Should travelers encounter difficulties with traffic police or other authorities en route to their destinations, particularly if these officers are attempting to illicit bribes or are threatening, you are advised to do the following:

  • Be as cooperative as possible
  • Insist on a written or officially printed fine
  • Don’t pay the fine to the police officer unless they are able to issue an official receipt. If not, please insist on being taken to the nearest police station to make payment and get an official receipt; stamped if possible.
  • If the police/traffic officers request a bribe, ensure that you take the name of the officer, his badge number, if there is a vehicle there take down the registration number and ensure that the location and time of the road block / traffic stop is noted. Without this information there can be no recourse.
  • Do not pay the bribe!
  • If in Mozambique, report this to the SA High Commission or pass it on to MCLI to take up. If police insist on escorting you to the nearest police station (the escort may often not be the closest police station), or if you are unsure of the legitimacy of the charge, call the SA High Commission in Maputo for advice or assistance on +258 21 243 000 or their after-hours duty officer on +258843044600.
  • If in South Africa, the same principles apply and incidents should be reported to the Mpumalanga Traffic Department on +27137625600 or their hotline on 0800202775
  • TRAC Help Desk (N4 and EN4 Only) – If you are involved in an accident, have a flat tyre, overheated engine or smashed windscreen, dial (numbers below) for assistance from the TRAC rescue team nearest to you.
  • The IOM’s Southern African Counter-Trafficking Assistance Programme (SACTAP):
    International Organization for Migration (IOM)
    Regional Office for Southern and East Africa
    IOM Pretoria: +27 12 342 2789
    IOM Maputo: +258 21 310 779

Important Emergency and Anti-Corruption Numbers:

South Africa Anti-Corruption and Emergency Numbers:

Institution: Contact Number:
Arrive Alive (Report Bad Driving and Road Conditions) 0861400800
CBRTA Vuvuzela Hotline 0800000594
Corruption Watch 0800023456
Human Trafficking +27123422789
Mpumalanga Traffic Department +27137625600 or
0800202775
National Intelligence Agency (NIA) 0124274903
Department of Home Affairs 0800701701
Department of Health and Social Services 0800701701
Department of Agriculture Forestry & Fisheries 0800701701
South Africa Revenue Service (CUSTOMS) 0800002870
South African High Commission in Maputo +25821490059/3030 or
+258843044600
South African Police Service (SAPS) 0860010111
TRAC Help Desk (N4 Only) 0800872264 or
+27828814444

Mozambique Anti-Corruption and Emergency Numbers:

Institution: Contact Number:
Fire Department +25821322222
Gabinete Central de Combate à Corrupção +25821310693
High Commission in South Africa +27124010300 or
+27137532089
Human Trafficking +25821310779
Pharmacy +25821422531
Police +25821311156 or
+25821322914
Private Hospital +27124010300 or
+27137532089
TRAC Help Desk (EN4 Only) +258843434346 or
+258823034303
Vodacom Emergency Number 112

Important travel information for download:

TRAC N4 well prepared for Easter period
The N4 Toll Route expects high traffic volumes this Easter weekend as thousands of holidaymakers and workers are expected to make the long trek from Gauteng to Mpumalanga and Mozambique during this period. In anticipation of this Trans African Concessions (TRAC) will again boost its efforts to accommodate the influx of traffic and ensure the N4 highway east of Tshwane stays safe and free of congestion. Read more

Statistics indicate that the Easter weekend sees the biggest surge in traffic volumes on this route with traffic expected to increase between 12:00 and 22:00 on Thursday, 13 April and again on Monday, 17 April. In light of this the annual TRAC N4 Easter Road Safety Campaign will be held at Alzu Petroport in Middelburg, and at specific spots along the 570km route, on both days.

Emergency services and TracAssist will be stationed at this popular rest stop from 10:00 to 22:00 on both these days, from where they will be dispatched simultaneously in the event of incidents or accidents. The participating emergency services will include private and public ambulance services and paramedics, Fire and Rescue, Provincial Traffic, SAPS, Pathology Units and TRAC Accident Response.

Smaller response units will also be stationed at strategic points on the route – namely Bronkhorstspruit, Milly’s, Mbombela and Pessene Weighbridge in Mozambique.

The aim of the campaign is essentially to boost visibility as well as decrease response time to incidents or accidents along the route. TracAssist and the TRAC 24-hour Helpdesk will lead the initiative, with the latter acting as the communications’ hub. The TRAC Helpdesk is the first to be alerted of incidents on the road and therefore plays a vital role in this project. TRAC Helpdesk operators will be on duty throughout the campaign to notify and call out the emergency services teams from the central dispatch areas and to keep motorists, media and all relevant parties up to speed on traffic conditions throughout peak periods.

To further enhance road safety efforts, TRAC will also hold a road safety promotion at Alzu Petroport where road users will receive special treats and pampering. TRAC’s ever-popular Mascot will also be at the filling station to entertain children, and all those who are young at heart.

TRAC will also work hand-in-hand with the Lebombo Border Control Operational Coordinating Committee and assist with traffic management measures en-route to the border post. This will be done through the distribution of traffic control flyers and the provision of several logistical requirements.  This is in a bid to prevent major delays and disruptions on the N4 both near- and at the border itself.

In order to avoid traffic congestion, construction and maintenance work will be halted on the South African side of the route over the Easter Weekend. Road users are however urged to apply caution when driving through construction areas as the sites are still active. The only construction area which will be operating during this period will be at Section 16 between Moamba Plaza and Moamba/Boane Interchange in Mozambique. Construction in this section is at a delicate stage and the permanent Stop/Go currently in place will continue throughout the long weekend.

The safety and well-being of the users of the N4 Toll Route is TRAC’s primary concern and we urge everyone using our beautiful road this Easter to make full use of this road-safety initiative by calling the TRAC Helpdesk on 0800 87 22 64 in South Africa or +258 84 34 34 34 6 in Mozambique for quick assistance and response to any problem on our toll road.

Enquiries
Solange Soares Nicholson
Communications Officer
Tel:      +27137553316 (switchboard)
E-mail:
ssoares@tracn4.co.za

The Yukon Services Lda.  team would like to take this opportunity to wish all our stakeholders a very happy, blessed and safe Easter.

Yukon Services Despachos Aduaneiros Clearing Agent Blog

Top Website | http://www.yukonservice.com | greg@yukonservice.com
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